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Work Skills
About Care for the Family here.
Who is it for?
This course is adults, parents, children and families together.
Group Size
Groups of approximately 10 adults work really well.
How will I learn?
Most of our courses are delivered online via Google Meet. We use breakout rooms for small group discussions, we show videos, collaborate using shared boards and follow a ppt for focus.
1. Know yourself
In this session, we will:
- Learn about and reflect upon our personal learning styles and preferences;
- Learn about what makes an effective learner;
- Explore, practise and reflect upon our team role preferences;
- Learn about our characteristics and preferences to how we relate to others and tasks.
2. Understanding Resilience
In this session we’ll look at:
- Resilience, confidence and tenacity – what is it and where does it come from;
- Our personal experiences and levels of resilience;
- A deeper understanding of resilience;
- Opportunities to practise resilience skills.
3. Practising Resilience
In this session, we will:
- Explore further our understanding of resilience;
- practise resilience through practical resilience-based challenges;
- Consider ways to develop resilience in our lives;
- Understand the supporting factors that are required to build resilience;
- Make a personal resilience-building plan.
4. Planning and Setting Goals
In this session, we will cover:
- Setting and sticking at goals;
- What we can learn from goals we’ve set previously;
- Why goals are useful;
- Goals, directions and aspirations;
- Motivation;
- Making it SMART;
- Ingredients for goal-setting;
- Making a plan with little steps;
- Weighing the pros and cons.
5. Overcoming Barriers
In this session we cover:
- Triggers that cause us to fail;
- Social nudges;
- Making it public;
- Habit forming;
- Positive reinforcement;
- Using distractions;
- Physical readiness: sleep.
6. Problem solving
In this session we will:
- Define a problem;
- Explore different types of problems and how we frame them;
- The seven steps to solving a problem;
- Group problem-solving technique;
- Expert thinking technique;
- Block problem-solving technique.
7. Collaboration
In this session we will:
- Consider the benefits of working in or as a team;
- Explore and understand teamwork ingredients;
- Reflect and evaluate our team role preference;
- Practise and reflect upon teamwork skills;
- Learn about assertive communication;
- Practise active listening;
- Learn about effective leadership and decision-making.
8. Creative Thinking
In this session we will:
- Understand what creative thinking is;
- Explore the ingredients and requirements for creative thinking;
- Practise lateral and creative thinking skills through a series of creative challenges;
9. Emotional Intelligence
In this session we will:
- Explore the definition of emotional intelligence and where it fits alongside other types of intelligence;
- Consider our experiences of emotional intelligence from and with others;
- Learn techniques for having a positive influence on others and making a good impression;
- Practise listening techniques;
- Reflect upon how our body language impacts our interactions with others;
- Consider how our brain controls our actions and how much conscious control we have;
- Consider, reflect upon and share effective ways to manage emotions.
10. Coaching Skills and Conflict Resolution
In this session we will:
- Consider different types of conflict;
- Consider the reasons for conflict, people’s reactions and they can be resolved;
- Explore ways to resolve a conflict using creative thinking;
- Learn basic coaching skills to support others to manage conflict;
- Practise coaching skills using the GROW coaching process model.
Is there a cost?
No, this course is totally free. We secure funding from elsewhere to remove any financial barriers to parents taking part.
Do I need to attend the whole course?
Each session is a stand-alone workshop, in most cases. All 10 workshops work very well as a full course however.
We suggest putting the two resilience sessions together; goals and barriers together; and problem-solving, creative thinking and coaching and conflict together.
They also work best in the order displayed.
Where does it take place?
We deliver our courses in the community. This means we find a venue near you, usually in a school or community centre. We also deliver this course online.
Will there be reading materials?
Yes, we’ll make sure you have access to all the relevant reading material via our website, and by email.
Is there anything I need to bring to the sessions?
Not really. You can bring a pen and paper if you would like to make notes as you go, however, we’ll make sure you have access to everything we produce in the sessions as well as the presentation slides and reading materials.
I don't have a tablet or laptop. Can I join using my phone?
Whilst it’s possible to join and take part in the course using just a mobile phone, you’ll find your experience is improved if you use a tablet, laptop or desktop computer.
The bigger the screen the better the experience. Plenty of parents do take part using their phone, however.
You might be able to use a computer in your child’s school, children’s centre or community centre, so we suggest asking it that’s possible.